Senior Project Manager, Market Research | Mexico & Argentina (Remote)
Sales & Business Development, Operations · Full-time
Mexico · Buenos Aires, Argentina
ABOUT POTLOC
The world’s consulting and private equity powerhouses turn survey questions into strategic revelations with Potloc. Our all-in survey platform is designed to be the fastest, most reliable asset for understanding market shifts.
With unrivaled sample quality, AI-powered analysis, and end-to-end research oversight, it all adds up to a competitive advantage.
Since 2014, we’ve helped 500+ global firms collect dynamic insights from 343M+ B2B and B2C responses across industries and geographies.
Our team is dedicated to being the best end-to-end service provider for our clients globally.
To do this, we have offices in North America and Europe!
We encourage professional development and provide support to our teams through our 4 core values: Excellence, teamwork, honesty & adaptability.
YOUR MISSION
- Manage end-to-end quantitative research projects, from kick-off to delivery of raw data sets (no analysis)
- Deeply understand client objectives to design tailored research solutions
- Translate client needs clearly to internal and external teams
- Serve as the primary client contact during all operational phases: kick-off, questionnaire design, fieldwork, and delivery
- Track project progress proactively and provide timely updates to clients
- Build and maintain strong client relationships to maximize satisfaction and long-term retention
- Onboard clients on the Potloc Platform to optimize their experience and efficienc
- Contribute to process and product improvements by suggesting new features and workflows
Potloc is looking for a highly organized, self-driven Project Manager to join our growing team as our first hire in the LATAM region : you'll be joining colleagues already based across Europe, Canada, and India.
You'll manage end-to-end research projects, ensure client satisfaction, and help promote our services and products.
You'll be joining a dynamic, international team of 20 Project Managers: a collaborative, supportive group passionate about delivering exceptional work in a fast-paced, innovative environment.
YOUR RESPONSIBILITIES:
REQUIRED SKILLS
- 7–12 years of experience as a Project Manager in the Market Research industry
- Proven ability to manage competing priorities and tight deadlines efficiently
- Good understanding of sampling methodologies (CATI, CAWI, etc.)
- Experience in questionnaire design (creation and optimization)
- Highly autonomous, results-driven, and proactive
- Strong judgment with a track record of solving challenges quickly and effectively
- Skilled at managing multiple complex projects simultaneously across various stages of the customer journey
- Able to perform under pressure and maintain high-quality standards in a fast-paced environment
- Excellent communication and negotiation skills
- Experience working with consulting and private equity firms is a plus
WHAT’S IN IT FOR YOU
- 📈 A dynamic company with ambitious goals, a strong team spirit, and a stimulating environment where everyone can contribute to a collective success
- 💸 A competitive salary package, including stock options to allow you to share in our success
- 📊 A structured career path, with performance evaluations to support your development
- 🏖 Paid vacation and public holidays (varies by country):
- Argentina: 14 days of paid vacation per year, plus public holidays under the law and additional movable/bridge holidays added annually by the government
- Mexico: 12 days of paid vacation, plus 7 mandatory public holidays under the Federal Labor Law
- 📅 Additional leave for key moments in your life (moving, childbirth, marriage, etc.)
- 🏥 A comprehensive health coverage plan, for you and your family, to ensure your well-being every day
RECRUITMENT PROCESS
- Exchange with a member of our Talent team (30 min)
- Interview with the hiring manager (45 mn)
- Technical test (1h)
- Team fit (30 mn)
- Job offer 🙌